A Short Course in Human Relations
The six most important words:
I admit that I was wrong.
The five most important words:
You did a great job.
The four most important words:
What do you think?
The three most important words:
Could you please. . .
The two most important words:
Thank you.
The most important word:
We.
The least important word:
I.
Anonymous
Another Version:
Attributed to a Communications Expert." This unnamed expert said
that the "most important" phrases in the English language are as
follows:
1. The 5 most important words: "I am proud of you."
2. The 4 most important words: "What is your opinion?"
3. The 3 most important words: "If you please."
4. The 2 most important words: "Thank you."
5. The 1 most important word: "You."